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    I gladly accept returns, exchanges and cancellations Contact me within 7 days of delivery Send items back within: 14 days of delivery Request a cancellation within 12 hours of purchase The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) Items on sale Questions about your order? Please contact me if you have any problems with your order. Returns and exchange details I don't accept returns for custom ordered items (with initials or personal specification) and items on sale.